Research with Alumni and community
Delivers arms-length, useful feedback
Metrics you can count on
Dr Kym Madden has conducted alumni and donor satisfaction research for a range of universities over more than five years, including focus groups, interviews and alumni surveys.
Kym specialises in alumni feedback, and feedback from other donors to higher education.
She is uniquely placed to assist universities, bringing an understanding of how universities work and how they are changing - based on 20 years as an academic then university researcher.
She has been researching philanthropy and volunteering for 15 years.
Kym brings rigour to projects and offers practical conclusions. Her life before higher education was marketing communications in the services sector, and her area of teaching was public relations, communications and marketing, most recently for the non-profit sector.
Past clients include Queensland University of Technology, The University of New South Wales, UTS, The University of Newcastle, and RMIT
University.
Metrics you can count on
Dr Kym Madden has conducted alumni and donor satisfaction research for a range of universities over more than five years, including focus groups, interviews and alumni surveys.
Kym specialises in alumni feedback, and feedback from other donors to higher education.
She is uniquely placed to assist universities, bringing an understanding of how universities work and how they are changing - based on 20 years as an academic then university researcher.
She has been researching philanthropy and volunteering for 15 years.
Kym brings rigour to projects and offers practical conclusions. Her life before higher education was marketing communications in the services sector, and her area of teaching was public relations, communications and marketing, most recently for the non-profit sector.
Past clients include Queensland University of Technology, The University of New South Wales, UTS, The University of Newcastle, and RMIT
University.
